So, after only owning my first ever brand new vehicle for a week, I pulled into the garage (too far) and dented the bumper :shocked:. (Look, I'm used to driving smaller cars ok?)
700 miles on the odometer, and I had already done damage, I was beside myself.
I stopped by Cockrell's and talked to Robert about what my options were including some custom paint work that I had considered having done on the truck, and now had cause to follow up with.
Robert gave me an estimate, and I spoke to the painter, Mike, explaining that I was one of "those particular guys" very thoroughly, and that I would expect a perfect job. Robert and Mike assured me that I would be happy and I set my appointment.
Throughout the process there were several "creative" questions since I was having them change a few things from the factory configuration, and they were in constant contact and put up with my endless questions while figuring out the best way to tackle the job, did I mention that I am particular?
When I picked the vehicle up, it was exactly how I wanted it, there was paint where there should be, and there wasn't any paint where there shouldn't be. Everything looks fantastic, and their work set my truck apart from others on the road.
I'd like to thank Mike, Austin, and Robert at Cockrell's for taking such good care of my vehicle, its not often that someone as picky as me can have their expectations met, let alone exceeded.
I am sure most shops don't typically look forward to customers like me, but Cockrell's took the challenge and passed with flying colors.
Ask for Austin (the Body Man) and Mike, (the Painter AKA The Wombat) and I can tell you first hand without a doubt that these 2 guys and Cockrell's can handle the most particular of customers!
Before: ( Lots of Chrome and a DENT )
After: (All color matched, NO DENT! )
700 miles on the odometer, and I had already done damage, I was beside myself.
I stopped by Cockrell's and talked to Robert about what my options were including some custom paint work that I had considered having done on the truck, and now had cause to follow up with.
Robert gave me an estimate, and I spoke to the painter, Mike, explaining that I was one of "those particular guys" very thoroughly, and that I would expect a perfect job. Robert and Mike assured me that I would be happy and I set my appointment.
Throughout the process there were several "creative" questions since I was having them change a few things from the factory configuration, and they were in constant contact and put up with my endless questions while figuring out the best way to tackle the job, did I mention that I am particular?
When I picked the vehicle up, it was exactly how I wanted it, there was paint where there should be, and there wasn't any paint where there shouldn't be. Everything looks fantastic, and their work set my truck apart from others on the road.
I'd like to thank Mike, Austin, and Robert at Cockrell's for taking such good care of my vehicle, its not often that someone as picky as me can have their expectations met, let alone exceeded.
I am sure most shops don't typically look forward to customers like me, but Cockrell's took the challenge and passed with flying colors.
Ask for Austin (the Body Man) and Mike, (the Painter AKA The Wombat) and I can tell you first hand without a doubt that these 2 guys and Cockrell's can handle the most particular of customers!
Before: ( Lots of Chrome and a DENT )
After: (All color matched, NO DENT! )